Terms of service

CHOLESTERX TERMS OF SERVICE

Effective Date: 6/19/25
Company: Natural Revolution LLC (d/b/a CholesterX)
Website: CholesterX.com

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "User," "you," or "your") and Natural Revolution LLC, a Delaware limited liability company, doing business as CholesterX ("Company," "we," "us," or "our"). By accessing, browsing, or using our website (CholesterX.com), purchasing our products, or utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

Binding Agreement: Your use of our website or services constitutes acceptance of these Terms. If you do not agree to these Terms, you must immediately cease all use of our website and services.

2. DEFINITIONS

  • "Products" means all dietary supplements, health products, and related items offered for sale by Company
  • "Services" means all services provided by Company, including but not limited to our website, subscription service, customer support, and product delivery
  • "Content" means all text, graphics, images, logos, button icons, software, audio clips, and other material on our website
  • "Order" means any purchase transaction completed through our website or authorized sales channels

3. ELIGIBILITY AND CAPACITY

Age Requirements:

  • You must be at least 18 years of age to use our website or purchase our products
  • You must have legal capacity to enter into binding contracts under applicable law
  • Use by minors is strictly prohibited

Geographic Restrictions:

  • Our products are intended for sale and use within the United States only
  • International orders may be accepted at our sole discretion but are subject to additional restrictions
  • You are responsible for compliance with all local, state, and federal laws in your jurisdiction

4. ACCOUNT REGISTRATION AND SECURITY

Account Creation:

  • Accurate, complete, and current information must be provided during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to notify us immediately of any unauthorized use of your account
  • Company reserves the right to terminate accounts that provide false information

Account Responsibility:

  • You are fully responsible for all activities that occur under your account
  • Company is not liable for any loss or damage arising from unauthorized account access
  • You agree to use strong passwords and maintain account security

5. PRODUCT INFORMATION AND AVAILABILITY

Product Descriptions:

  • We strive to provide accurate product descriptions, but do not warrant complete accuracy
  • Product images are for illustration purposes and may not reflect exact product appearance
  • Ingredients, formulations, and packaging may change without prior notice
  • All products are subject to availability

Health Claims and Disclaimers:

  • Our products have not been evaluated by the Food and Drug Administration
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Individual results may vary and are not guaranteed
  • Consult your healthcare provider before use, especially if you have medical conditions or take medications

6. ORDERING AND PAYMENT

Order Acceptance:

  • All orders are subject to acceptance by Company at our sole discretion
  • We reserve the right to refuse, cancel, or limit orders for any reason
  • Order confirmation does not guarantee product availability or shipment
  • Pricing and availability are subject to change without notice

Payment Terms:

  • Payment is due in full at time of order placement
  • We accept major credit cards and other payment methods as displayed
  • You authorize us to charge your payment method for all applicable fees
  • Failed payments may result in order cancellation or account suspension

Pricing:

  • All prices are in US Dollars and subject to change without notice
  • Promotional pricing may be limited in time, quantity, or eligibility
  • We reserve the right to correct pricing errors at any time
  • Additional fees, taxes, or shipping charges may apply

7. SHIPPING AND DELIVERY

Shipping Terms:

  • Shipping and handling charges apply unless otherwise specified
  • Delivery timeframes are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery to the specified address
  • We are not responsible for shipping delays caused by carriers or circumstances beyond our control

Delivery Requirements:

  • You must provide accurate and complete shipping information
  • Delivery to incorrect addresses due to customer error may result in additional charges
  • Signature confirmation may be required for certain orders
  • Undeliverable packages may be returned at your expense

8. INTELLECTUAL PROPERTY RIGHTS

Company Ownership:

  • All Content on our website is owned by Company or our licensors
  • Content is protected by copyright, trademark, and other intellectual property laws
  • CholesterX, our logo, and related marks are trademarks of Natural Revolution LLC
  • Unauthorized use of our intellectual property is strictly prohibited

Limited License:

  • We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes
  • You may not copy, modify, distribute, or create derivative works from our Content
  • This license terminates automatically upon violation of these Terms

9. PROHIBITED USES AND CONDUCT

Strictly Prohibited Activities: You agree NOT to:

  • Use our website or services for any unlawful purpose
  • Impersonate any person or entity or falsely represent your affiliation
  • Transmit viruses, malware, or other harmful computer code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt our website or services
  • Collect user information without authorization
  • Use automated systems (bots, scrapers) to access our website
  • Reverse engineer, decompile, or disassemble any aspect of our services
  • Violate any applicable laws, regulations, or third-party rights
  • Engage in fraudulent, deceptive, or manipulative conduct
  • Abuse our return, refund, or customer service policies
  • Create multiple accounts to circumvent restrictions or limitations

10. USER-GENERATED CONTENT

Content Submission:

  • Any content you submit (reviews, comments, feedback) becomes our property
  • You grant us a perpetual, worldwide, royalty-free license to use, modify, and distribute such content
  • You represent that submitted content is original and does not violate third-party rights
  • We reserve the right to remove any content at our sole discretion

Content Standards:

  • Submitted content must be truthful, accurate, and not misleading
  • Content must not contain offensive, defamatory, or inappropriate material
  • Medical or health claims in user content are prohibited
  • We do not endorse or verify the accuracy of user-generated content

11. PRIVACY AND DATA PROTECTION

Privacy Policy Incorporation:

  • Our Privacy Policy is incorporated by reference and governs our collection and use of your information
  • By using our services, you consent to our privacy practices as described in our Privacy Policy
  • We may update our Privacy Policy from time to time with or without notice

Data Security:

  • We implement reasonable security measures to protect your information
  • However, no system is completely secure, and we cannot guarantee absolute security
  • You acknowledge the inherent risks of transmitting information over the internet

12. SUBSCRIPTION SERVICES

Subscription Terms:

  • Subscription services are governed by our separate Subscription Policy
  • By enrolling in subscription services, you agree to be bound by the Subscription Policy
  • Subscription terms, pricing, and conditions may change at our discretion
  • Cancellation procedures are specified in our Subscription Policy

13. RETURNS AND REFUNDS

Return Policy Integration:

  • All returns and refunds are governed by our separate Return and Refund Policy
  • By making a purchase, you agree to be bound by our Return and Refund Policy
  • Return procedures, eligibility, and limitations are specified in the Return Policy
  • We reserve all rights regarding return acceptance and refund processing

14. DISCLAIMERS AND WARRANTIES

DISCLAIMER OF WARRANTIES: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT OR FREEDOM FROM DEFECTS
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION
  • SECURITY OR FREEDOM FROM VIRUSES OR HARMFUL COMPONENTS

Health and Safety Disclaimers:

  • Products are dietary supplements and not drugs or medical treatments
  • We make no claims regarding health benefits or therapeutic effects
  • Individual results may vary significantly
  • Consult healthcare professionals before using our products
  • Products are not suitable for pregnant or nursing women or individuals under 18

15. LIMITATION OF LIABILITY

MAXIMUM LIABILITY LIMITATION: TO THE MAXIMUM EXTENT PERMITTED BY LAW, NATURAL REVOLUTION LLC'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, OUR WEBSITE, PRODUCTS, OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

EXCLUSION OF DAMAGES: IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • PERSONAL INJURY OR PROPERTY DAMAGE
  • EMOTIONAL DISTRESS OR MENTAL ANGUISH
  • COST OF SUBSTITUTE PRODUCTS OR SERVICES
  • LOSS OF GOODWILL OR REPUTATION

Assumption of Risk: You acknowledge and assume all risks associated with using our products and services, including but not limited to health risks, allergic reactions, and interactions with medications or medical conditions.

16. INDEMNIFICATION

Customer Indemnification Obligation: You agree to defend, indemnify, and hold harmless Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of our website, products, or services
  • Your violation of these Terms or applicable law
  • Your infringement of third-party rights
  • Any content you submit or transmit through our services
  • Any harm caused by your negligent or wrongful conduct

17. COMPANY RIGHTS AND ENFORCEMENT

Comprehensive Rights Reserved: Natural Revolution LLC reserves the absolute and unconditional right, in its sole and unfettered discretion, to:

  • Modify, suspend, or terminate our website or services at any time
  • Refuse service to any person or entity for any reason or no reason
  • Monitor, investigate, and take action regarding any suspected violations
  • Cooperate with law enforcement and regulatory authorities
  • Implement additional security measures or access restrictions
  • Change our business model, products, or service offerings
  • Assign or transfer these Terms and our rights hereunder
  • Interpret these Terms in any manner consistent with applicable law
  • Pursue all available legal and equitable remedies for violations
  • Recover attorney's fees and costs for enforcement actions

Enforcement Rights: Company may enforce these Terms through any legal means available, including but not limited to:

  • Immediate termination of access and services
  • Collection of damages and other relief
  • Injunctive relief to prevent further violations
  • Criminal prosecution where applicable
  • Recovery of attorney's fees and court costs

18. DISPUTE RESOLUTION

Mandatory Arbitration: ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, OUR WEBSITE, PRODUCTS, OR SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES.

Arbitration Procedures:

  • Arbitration shall take place in New Castle County, Delaware
  • Delaware law shall govern all proceedings
  • The arbitrator's decision shall be final and binding
  • Judgment may be entered on the arbitration award in any court of competent jurisdiction

Class Action Waiver: YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS, CLASS-WIDE ARBITRATIONS, OR ANY OTHER COLLECTIVE LEGAL PROCEEDINGS. ALL DISPUTES MUST BE RESOLVED ON AN INDIVIDUAL BASIS.

Exceptions: Notwithstanding the above, Company may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm.

19. FORCE MAJEURE

Company shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, supplier failures, or internet/telecommunications outages.

20. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.

21. MODIFICATIONS TO TERMS

Amendment Rights: Company reserves the right to modify these Terms at any time without prior notice. Material changes will be posted on our website with an updated effective date. Your continued use of our website or services after such changes constitutes acceptance of the modified Terms.

No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

22. SEVERABILITY AND INTEGRATION

Severability: If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

Entire Agreement: These Terms, together with our Privacy Policy, Subscription Policy, and Return Policy, constitute the entire agreement between you and Company regarding your use of our website and services, superseding all prior agreements and understandings.

23. CONTACT INFORMATION

For questions regarding these Terms of Service:

  • Email: support@cholesterx.com
  • Mail: Natural Revolution LLC, d/b/a CholesterX

24. SURVIVAL

The following provisions shall survive termination of these Terms: Sections 8 (Intellectual Property), 10 (User-Generated Content), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 18 (Dispute Resolution), 20 (Governing Law), and any other provisions that by their nature should survive.

Natural Revolution LLC
d/b/a CholesterX
Delaware Limited Liability Company

ACKNOWLEDGMENT: BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.